PLEASE NOTE: FOR ALL
DELIVERIES THERE MUST BE AN ABLE-BODIED PERSON ON SITE TO ASSIST
THE DRIVER WITH THE WORKTOPS ON THE DELIVERY DAY. WE CANNOT
GIVE A SPECIFIC TIME OF DAY. THE DRIVERS OPERATE BETWEEN 7AM TO
6PM.
Delivery is normally 2 - 10 working days on all products, Monday
– Friday between 7am and 6pm
If there is likely to be problems with access please inform us
by telephone at the time of order as your goods will most likely
be delivered using an articulated vehicle.
We will call and advise you the date of delivery shortly after
your order, normally the next working day. The driver will try
to call you on the date given about 30 minutes before delivery.
However, depending on mobile signal in some areas this may not
be possible.
ACCESS FOR DELIVERY LORRIES
Delivery shall take
place kerbside at the address supplied by the customer. It is
the responsibility of the customer to assist in unloading the
goods at the point of delivery and accommodate the goods in to
the address by way of two able-bodied assistants. Deliveries are
mostly transported on an articulated lorry. It is the
responsibility of the customer to notify us if there is
inadequate turning, If we find that we cannot gain access to the
delivery address or park within a safe and practical distance, a
failed delivery charge will be applied to the customer.
A responsible person will be required to sign for and inspect
the goods on arrival. Goods will not be left without a
signature. If goods are signed for as "unchecked" no claim can
be entered into.
FAILED DELIVERY
If a delivery is made
to an address and no one is available to accept delivery, we
reserve the right to charge for any incurred additional delivery
charges either to the delivery address or back to the warehouse
for restock. Charges are £49 for redelivery and 25% of the value
of goods to restock. Please read the terms and conditions on
this website for more information.
DELIVERY PRICES
All prices include VAT
- delivery is charged at £29.00 per complete order for worktops
or accessories.
Please note that a £15 surcharge applies to single length or
single item orders.
NEXT DAY DELIVERY FOR
WORKTOPS
Next day delivery for
worktops only applies if these 3 things are true, 1.The order
is placed before 11am by telephone, 2. We have the stock, 3. The
driver is in your area the next day.
INCLUDED IN THE
PACKAGING OF PRIMA, OMEGA, AXIOM AND OASIS LAMINATE WORKTOPS:
Full length matching laminate edging strip
Fixing and care leaflet
Guarantee.
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